![]() If you get a new device, be sure to disable and then reenable 2FA on your Activision account using a supported authenticator app* on your new device. Only use a backup code when you cannot access your authenticator app (e.g., lost, broken, or new device). IMPORTANT! Backup codes should not be used as the primary way to log in to your account. ![]() Since the backup codes are mainly used when you cannot access your authenticator app, we recommend keeping your backup codes somewhere other than on the device with the app. Enter your Activision account password, then enter the 6-digit authentication code from the authenticator app (listed under Activision).Īfter setting up 2FA, you will also be given ten backup codes to use if you can't access your authenticator app.īe sure to keep your backup codes somewhere safe but accessible.Tap ADD ACCOUNT in the authenticator app.Microsoft Authenticator: Tap the plus (+) sign to add account and select Other for type of account.Google Authenticator: Tap the plus (+) sign and select Scan a QR code Click on Show Codes to get your ten backup codes for your Google account.Google knows that people lose phones all the time. For most people, your Google Authenticator device is going to be your phone. Authy: Select Add Account and Scan QR Code Your employees can choose a new Google Authenticator device using the backup codes they’ve been given.Open the authenticator app to add your Activision account.If you’ve already confirmed to make other changes to your account, you will not need to confirm again. If you are already logged in with your Google Account, your codes are safely stored on the cloud, so there is nothing else to do. In this way, all your tokens will be automatically synced with your Google Account so that, in case you lose your phone, you can retrieve them easily. Please note: You will only need to confirm you own an account once per login session. Open Google Authenticator Login to your Google Account.I tried contacting Samsung to help with the problem but. Another phone number you’ve added in the 2-Step Verification section of your Google Account. Enter the code to confirm you’re the owner of the account. Backup codes dont work and lost access to my 2FA app (Google authenticator) My phone got a virus and it had to factory reset, I had no option to be able to access Google authenticator (whic is a terrible app and will never use) and there isnt a way you can backup your passwords online. Another phone signed in to your Google Account. Check your inbox for an email with a code. Thats why its so important to make sure you have a backup system in place.Select ENABLE TWO-FACTOR AUTHENTICATION.Download and install a supported authenticator app* on your smartphone or tablet.An iPhone with the Smart Lock app, the Gmail app, the Google Photos app, the YouTube app, or Google app signed in to your Google Account.An Android phone that’s signed in to your Google Account.If you cant receive a verification code via text message or authenticator app. You can view and renew these codes in your EA Account Security settings. If you lose your phone, the authenticator app fails, and you can’t access your email address, backup codes are the only way to sign into your EA Account from a new device. To get Google prompts on your Google Account, you need: We recommend making a note of the backup code. Use that code to activate Login Verification for a new method. They’re easier to enter than a verification code and can help protect against SIM swap and other phone number-based hacks. We recommend you use Google prompts as your second step. Important: To use Google prompts, you need an Android phone with updated Google Play services. ![]() To help protect your account, Google will ask that you complete a specific second step. Verify it’s you with a second stepĪfter you turn on 2-Step Verification, you must complete a second step to verify it’s you when you sign in. ![]() Use backup codes or alternative methods: Enter backup codes or explore alternative methods of authentication. Contact the website or service: Seek assistance from the website or service you are trying to access. If you can’t set up 2-Step Verification, contact your administrator for help. Attempt recovery through the app: Reinstall the Google Authenticator app and re-link your accounts. Tip: If you use an account through your work, school, or other group, these steps might not work. Under “How you sign in to Google,” select 2-Step Verification Get started.Download, print, or write down your backup codes and. Follow these steps if you don’t have a account: Create an account on at Select the Backup Codes option. Download, print, or write down your backup codes and save them in a secure place. In the navigation panel, select Security. Look for Backup Codes and click Generate.After you set up 2-Step Verification, you can sign in to your account with: With 2-Step Verification, also called two-factor authentication, you can add an extra layer of security to your account in case your password is stolen.
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